Pets Can Stay and Delta Hotels announced today the certification of twenty-three of Delta’s hotels and resorts with the Pets Can Stay program. Delta Hotels is the first national chain in North America to achieve Pets Can Stay certification in the majority of its pet friendly locations, and to establish pet policies to ensure continuity across the brand for their guests travelling with pets.
“We’re very pleased to see Delta Hotels taking such a proactive role in addressing the needs of the pet travel market”, comments Carla Lewis, general manager for Pets Can Stay.
Helping establishments refine and market their pet guest programs, the Pets Can Stay program assures travelers and their pets that they will be welcomed and offered specific standard amenities while staying at a Pets Can Stay Certified establishment. Wherever the Pets Can Stay Certification logo is displayed, travellers can take comfort in the knowledge that the service provider adheres to consistent pet-related standards, criteria and guidelines; requirements for Pets Can Stay certification include offering non-smoking pet-designated rooms, providing food/water bowls upon request, and maintaining pet fees that reasonably reflect cleaning and occupancy considerations instead of simply penalizing the pet owner.
In addition to property certification, Delta Hotels also consulted with Pets Can Stay to develop a new corporate pet guest program that has now been implemented across the entire brand. “We took the extra step of standardizing our pet guest program brand-wide to assure pet owners that they can expect the same pet services and policies at each Pets Can Stay Certified location” adds Kariann Workman, manager of rooms standards & programs.
Moving beyond Pets Can Stay certification, some of the marketing strategies to promote the partnership include tie-ins with Pets Can Stay’s pet industry relationships, and display of the optimized Pets Can Stay certification logo on the Delta Hotels website as part of Pets Can Stay’s comprehensive search engine optimization campaign. In addition, travellers will be able to access Delta Hotels’ online reservation system via the Pets Can Stay website, and book directly into the Delta location of their choice.
About Pets Can Stay
Pets Can Stay Inc. is the national certifying and marketing body that has established the standard for accommodation providers that cater to the pet travel market. Pets Can Stay Travel Services™ is a full service agency that provides direct bookings to Pets Can Stay certified properties across North America at no cost to the traveller. PCS Travel Services is rapidly becoming the agency of choice for pet-toting leisure travellers, and corporate travellers that are loyal to properties that accept pets.
About Delta Hotels
With a diversified portfolio of more than 35 city centre and airport hotels and resorts, Delta Hotels is the leading first-class hotel management company in Canada. Widely regarded as Canada’s brand of choice by guests and owners, Delta Hotels has also distinguished itself as an exemplary employer to its more than 7,100 employees. Delta Hotels is the only hotel company to be recognized by the prestigious National Quality Institute with two Canada Awards for Excellence, for quality (2000) and a healthy workplace (2004). It has also been voted one of “The 50 Best Employers in Canada” by The Globe and Mail’s respected magazine, Report on Business (2001-2003, 2005, 2006). Delta Hotels is a wholly owned subsidiary of Fairmont Hotels & Resorts Inc.
Pets Can Stay Inc.
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